At don55, your privacy matters as much as your gaming experience. This policy explains exactly what personal information we collect, why we collect it, how we use it, and the rights you hold over your own data. Please take a few minutes to read through it.
By registering an account or using don55, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.
don55 operates the sports betting and gaming platform accessible at don55.win. We are the data controller for all personal information collected through this website and the don55 mobile app. When this policy says "don55", "we", "us" or "our", it refers to the entity operating this platform.
If you have any questions or requests regarding your personal data, you can reach our team via the contact details listed at the end of this policy. We take data privacy seriously and have appointed internal staff responsible for data protection matters.
We only collect personal data that is necessary for operating the platform, verifying your identity, processing PKR transactions, and providing a safe gaming environment. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, CNIC copy | Account verification and age confirmation |
| Contact Data | Mobile number, email address, city/province | Account communications and support |
| Financial Data | JazzCash/Easypaisa account reference, bank account name, Raast ID | Processing deposits and withdrawals in PKR |
| Technical Data | IP address, device type, browser, OS, session timestamps | Security, fraud prevention, performance |
| Usage Data | Bets placed, games played, pages visited , session duration | Platform improvement, personalisation |
| Communications Data | Support chat logs, email correspondence | Dispute resolution, service quality |
We do not collect sensitive categories of personal data such as religious beliefs, ethnicity or health information unless specifically required by law.
We collect your personal data through the following methods:
don55 uses your personal data only for legitimate, specific purposes. We do not sell your data to third-party advertisers or marketing companies. Below are the main reasons we process your information:
Your name, contact details and identity documents are used to create and manage your don55 account, verify that you meet the age requirement of 18+, and maintain accurate records of your account history.
Financial data is used to process deposits and withdrawals via your chosen payment method — whether that is JazzCash, Easypaisa, Raast, bank transfer or mobile wallet. Transaction records are retained for financial compliance purposes.
Technical and usage data helps us detect suspicious activity, prevent multiple account creation, identify bonus abuse, and protect the integrity of the platform for all players.
When you raise a query or complaint, we access your account data and communication history to resolve the issue effectively and provide relevant assistance.
With your consent, we may send you information about don55 promotions, PSL betting specials, bonus offers and platform updates via SMS or email. You can opt out of marketing communications at any time by contacting support or updating your notification preferences in your account settings.
We process and retain certain data to meet our legal and regulatory obligations, including anti-money laundering checks, fraud investigations and dispute resolution.
We will never use your personal data for any purpose that is incompatible with the reasons listed above without first seeking your explicit consent or being required to do so by law.
All transactions on don55 are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, the relevant payment information — such as your JazzCash mobile number, Easypaisa wallet reference or bank account name — is processed to complete the transaction.
If you believe an unauthorised transaction has been made on your account, contact don55 support immediately. We take financial security very seriously and will investigate any such report promptly.
don55 uses cookies and similar tracking technologies on our website and mobile app to ensure the platform works correctly, to understand how players use it, and to improve your experience over time.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using don55, though some features may work less smoothly.
don55 retains your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and operational obligations. Specific retention periods are as follows:
When data is no longer needed for any of the above purposes, it is securely deleted or anonymised so that it can no longer be linked to you personally.
Protecting your personal data and your PKR account balance is a core responsibility at don55. We implement a range of technical and organisational security measures including:
While don55 takes all reasonable steps to safeguard your data, no digital platform can guarantee absolute security. We encourage you to use a strong, unique password for your don55 account and to never share your login credentials with anyone else.
If you receive any suspicious communication claiming to be from don55 and asking for your password, account number or payment details, please report it to our support team immediately. don55 will never ask for your password by email or chat.
As a don55 user, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team with your request.
You can request a copy of the personal data we hold about you and receive confirmation of how it is being used.
If any personal information we hold is inaccurate or incomplete, you have the right to request that it be corrected.
In certain circumstances, you may request deletion of your personal data, subject to our legal retention obligations.
You can object to the processing of your data for marketing purposes at any time by updating your account preferences.
You may request that we temporarily restrict processing of your data while a correction or objection request is being reviewed.
Where technically feasible, you can request your personal data in a structured, commonly used format for transfer to another service.
We aim to respond to all data rights requests within 30 days. In complex cases we may extend this period, in which case we will notify you of the extension and the reason. There is no fee for exercising your rights under normal circumstances.
don55 is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. During registration and at the point of first withdrawal, we require identity verification to confirm that users meet this age requirement.
If we become aware that personal data belonging to a minor has been collected on our platform, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on don55 using false information, please contact our support team immediately.
Parents and guardians are encouraged to make use of parental control tools available on devices and network routers to prevent minors from accessing gambling websites.
don55 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that meaningfully affect how we process your personal data, we will make reasonable efforts to notify active users — for example, via an in-platform notification or email. However, it is your responsibility to check this page periodically to stay informed of any updates. Continued use of the platform following the publication of changes constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a data concern, please get in touch with the don55 support team. Our team is available 24/7 and will handle all data-related enquiries with the seriousness they deserve.
We treat all data protection enquiries as a priority and aim to acknowledge formal requests within 3 business days.
Why Your Privacy Is Safe With don55
We have built our platform around transparency, security and respect for your personal data.
All data shared between your device and don55 is protected by SSL/TLS encryption. Your personal details and PKR transaction data travel securely at all times.
We verify every account with CNIC-level identity checks to keep underage players off the platform and to protect genuine users from impersonation or fraud.
JazzCash, Easypaisa, Raast and bank transfers are all processed through certified payment partners. don55 never stores your full payment credentials.
Your personal information is never sold to advertisers or third-party marketing companies. We use your data only for the purposes outlined in this policy.
From marketing opt-outs to full data access requests, you have genuine control over your information. Exercise your rights anytime through our support team.
Our support team is always available to answer data-related questions, process access requests and help with any privacy concern you may have.
Register your account today and experience Cricket betting, PSL specials, Live Casino and more — with full confidence that your personal data and PKR transactions are protected.